Welcome to Foodefy! By using our services, you agree to the following terms and conditions. Please read them carefully to ensure you understand and accept these terms.

1. Acceptance of Terms
By accessing or using Foodefy, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services. When using our services, you may be required to agree to additional specific terms that will apply alongside these terms.

2. User Responsibilities
Account Information: When creating an account or placing an order, you must provide accurate, complete, and up-to-date information. You agree not to provide false or misleading information.
Account Security: You are responsible for maintaining the security and confidentiality of your account, including your password. Do not share your account information with others. If you discover any unauthorized use or security breaches, please notify us immediately so we can take appropriate measures.
3. Orders and Payments
Order Processing: All orders placed through Foodefy are subject to availability. We reserve the right to refuse or cancel any order, particularly in the following cases:
Inaccurate or incomplete order information;
Incorrect or inconsistent pricing;
Payment not being successful or declined.
Payment Methods: Payments must be made through the payment methods provided on our platform. You agree to bear all costs incurred while using our services, including but not limited to taxes, delivery fees, and any additional charges.
Price Changes: We reserve the right to change prices, menus, and promotions at any time without prior notice. The price will be locked in upon confirmation of your order, but in the event of special circumstances (e.g., pricing errors), we will contact you for confirmation.
4. Delivery
Delivery Service: Foodefy strives to ensure your order is delivered promptly. However, we are not liable for delays caused by traffic conditions, weather, natural disasters, or other uncontrollable factors. You agree to provide an accurate delivery address when placing your order and ensure that someone is available to receive the order upon delivery.
Delivery Address: Please ensure the delivery address you provide is accurate. Foodefy is not responsible for delays or failure to deliver due to incorrect address information. If your delivery address changes, please update your account information promptly.
5. Food Safety and Quality
Food Standards: We are committed to ensuring that all meals are prepared in accordance with strict health and safety regulations. We regularly review the standards of our partner restaurants to ensure food quality and safety.
Allergy Information: If you have any food allergies or special dietary requirements, please inform us at the time of ordering. We will do our best to accommodate your needs but are not responsible for any consequences arising from allergies or health issues. We strongly recommend that you carefully read ingredient information on the menu when selecting meals.
6. Refund and Cancellation Policy
Order Cancellation: You may cancel your order within a specific time frame after order confirmation. The specific cancellation time and policy can be found on our website's refund policy page. Typically, you need to cancel before the meal preparation begins.
Refund Processing: Refunds for eligible orders will be processed promptly. Refunds will be returned through the original payment method, with processing times depending on the payment provider, usually taking 3-5 business days. We reserve the right to make the final decision on refund requests.
7. Changes to Terms
Foodefy reserves the right to modify these Terms & Conditions at any time. Any changes will take effect immediately upon posting on our website. Your continued use of the service signifies your acceptance of any revised terms. We encourage you to review these terms regularly to ensure you understand the latest terms and conditions.

8. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which Foodefy operates. Any disputes arising from these terms will be submitted to the appropriate courts of that jurisdiction. You agree that your relationship with Foodefy shall be governed by local laws in any legal proceedings, without regard to conflict of law principles.

9. Limitation of Liability
To the fullest extent permitted by law, Foodefy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services. We are not responsible for any losses resulting from user errors (e.g., inaccurate account information, payment issues, etc.).

10. Intellectual Property
All content related to Foodefy, including but not limited to trademarks, logos, website design, graphics, copy, and software, is the property of Foodefy or its licensors. You may not copy, modify, or use this content in any way without authorization.

11. Contact Us
If you have any questions or concerns regarding these Terms & Conditions or need further information, please feel free to contact our customer service team. Our team will be happy to assist you to ensure you have a satisfying experience while using Foodefy.

Thank you for choosing Foodefy! We look forward to providing you with quality food and service. Enjoy your meal!